ITAM Specialist


Sponsored by Adelaide Consulting Group, An Accredited Training Organisation.

Transparent licensing is important for every organization. It is about aligning IT Service Management best practices together with Software Asset Management best practices, implementing Software Asset Management lifecycle processes and showing how IT Service Management can support SAM lifecycle to create transparent licensing. The purpose of the certification is to demonstrate knowledge on best practice and use of Software Asset Management in the challenges and variables that Software Asset Managers face on an everyday basis. The scope includes but is not limited to software license management.

Introduction to SAM
SAM business case
SAM as practice tier processes
Tier 1 processes
Tier 2 processes
Tier 3 processes
Tier 4 processes